Nano-GPT Privacy Policy

At NanoGPT we are committed to protecting your privacy and ensuring the security of your personal information. Our policy is to collect and store only the minimum information necessary to provide our services.

This Privacy Policy describes our practices regarding information we collect from or about you when you use our website, platform, services, and features, including all associated software applications (collectively, "Services").

Personal information we collect

We collect very limited personal information when you use our Services, communicate with us, or create an account. Our commitment is to never sell or share your information for advertising purposes and not to use any shared information to infer characteristics about users.

Account Information: If you choose to create an account, we only collect your email address. You can also use our services without creating an account.
Payment Information: When you make payments with credit card we use Stripe as our payment processor. While we never see or store your credit card data, Stripe collects and stores certain personal information related to your payment transactions. This information is subject to Stripe's privacy policy and data retention practices and we are unable to remove this ourselves. You can request deletion of your personal information directly from Stripe by visiting their data deletion request page.
Communication Information: If you communicate with us, we may collect your name, contact information, and the contents of your messages to the extent that you choose to share these details with us.
Social Media Information: When you interact with our pages on third-party sites like X and Discord, we may collect information you choose to provide, such as your contact details.

Information Related to Your Use of the Services

We do not store or link any of the following information to your account or IP address:

Prompts: We do not store any prompts that you submit to our service. Prompts are only passed to the service provider you choose, without any identifying information about you being sent to this service provider.
IP Addresses: We do not store or link your IP address to any of your activities on our platform.
Usage Data: We do not link any usage data to your IP address.

The only information we actively store is the amount of input and output tokens (roughly words) of a prompt, linked to a randomly generated user ID. We do not link this user ID to your IP address in any way.

Our platform uses your local browser storage to hold settings, conversation history, and a cookie to access your balance if you do not create an account. This information is only stored locally within your browser and is not shared with NanoGPT servers.

How we use personal information

We may use Personal Information explicitly provided to us for the following purposes:

To process your payments and update your account balance;
To communicate with you about our Services and events;
To comply with legal obligations and protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

Disclosure of personal information

We may provide your Personal Information to third parties in the following limited circumstances:

Service Providers: When you submit a prompt, it is passed directly to the relevant service provider (such as OpenAI, Anthropic, or another LLM provider). While we do not store any prompts or conversations, these service providers may store and process this information according to their own privacy policies. If you provide personal information within the prompts that you send, these service providers will have access to this personal information. Wherever possible we request maximum privacy and deletion, but we can not guarantee that providers do not store these prompts. For credit card processing, we use Stripe, which collects and processes payment information according to their own privacy policy.
Legal Requirements: We may share limited Personal Information if required by law or to protect our rights and the safety of our users.

Your rights

Depending on location, individuals may have certain statutory rights in relation to their Personal Information. For example, you may have the right to:

Access your Personal Information and information relating to how it is processed.
Delete your Personal Information from our records.
Rectify or update your Personal Information.
Transfer your Personal Information to a third party (right to data portability).
Restrict how we process your Personal Information.
Withdraw your consent—where we rely on consent as the legal basis for processing at any time.
Object to how we process your Personal Information.
Lodge a complaint with your local data protection authority.

Children

If you are under 18, you must have your parent or legal guardian's permission to use our Services.

Security and Retention

We implement commercially reasonable measures to protect your Personal Information. However, no Internet transmission is ever fully secure. We retain Personal Information only for as long as necessary to provide our Services or comply with legal obligations.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

How to contact us

If you have any questions or concerns about this Privacy Policy, please contact our NanoGPT Support Team at support@nanogpt.com.